Product
Description:
Shipping and returns
Thank you for visiting and shopping at CALI Strong.
Shipment processing time
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
We only offer Standard Ground for U.S. Shipping with 5 to 8 business days delivery from San Diego.
We only offer Economy International for Canadian Shipping with 5 to 8 business days delivery from San Diego. We don't pay for duties and taxes.
FREE shipping on orders of $50 or more.
$9.99 flat rate for orders under $50.
FREE shipping on Canadian orders of $100 or more.
$19.99 flat rate for orders under $100.
We do not ship outside of the U.S. and Canada at this time.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the US, US Territories, and APO/FPO/DPO addresses.
Shipment confirmation and order tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Please visit our Returns Policy Page for full details.
In the event that your order arrives damaged in any way, please email us as soon as possible at Speak@CALI-Strong.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at Speak@CALI-Strong.com or call 480-228-3517.